Avyadhi Wellness ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use the Avyadhi Wellness mobile application ("App"). By using the App, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

• Personal Information: Name, email address, phone number, and account details you provide during registration.
• Health Information: Reports, conditions, symptoms, or other medical-related information that you voluntarily submit for consultation or tracking.
• Device Information: Device model, operating system, app version, crash reports, and performance data.
• Usage Data: App usage metrics such as pages/screens visited, timestamps, and feature interactions.

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2. How We Use Your Information

• To provide and improve app functionality and services.
• To facilitate secure user registration, login, and profile management.
• To enable and manage doctor consultations and review of submitted reports.
• To monitor app performance, fix issues, and improve usability.
• To respond to support requests and communicate important notices.

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3. Third-Party Services & SDKs

We use third-party services to help operate the App and analyze usage. These services may collect information as described below and are governed by their own privacy policies:

• Firebase (Google): Used for authentication, push notifications, analytics, crash reporting, and basic data storage. Firebase may collect device identifiers, usage events, and diagnostic data. See Firebase privacy details: https://firebase.google.com/support/privacy.
• Microsoft Clarity: Used for session analytics and understanding user interactions to improve usability. Clarity may collect anonymous interaction data and session recordings. See Microsoft Clarity privacy: https://clarity.microsoft.com/terms.

Note: We do not use third-party services to sell personal or health data. Third-party providers act as processors and their use is limited to service provision and analytics as described above.

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4. Data Sharing & Disclosure

• Authorized medical reviewers: Health reports you submit are shared only with authorized doctors or experts engaged to provide feedback.
• Service providers: We may share data with trusted service providers who help with hosting, analytics, and support. They process data under our instructions.
• Legal compliance: We may disclose information if required by law or to protect our rights, users, or public safety.

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5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal and health data from unauthorized access, disclosure, or misuse. However, no transmission or storage method is 100% secure — absolute security cannot be guaranteed.

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6. Data Retention

We retain personal and health information only as long as necessary to provide the App’s services, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion in accordance with Section 8.

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7. Children’s Privacy

The App is not intended for children under 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child under 13, please contact us to request deletion.

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8. Your Rights

You may have rights depending on your jurisdiction, including rights to access, correct, or delete your personal information, or to object to certain processing. To exercise your rights or request data deletion, contact us using the details in Section 10.

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9. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will post the updated policy with a new effective date. Continued use of the App after changes indicates acceptance of the revised policy.

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10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, contact:

Avyadhi Wellness Support
Email: digvijaydadhich878@gmail.com
Phone: +91 75076 85195